Image description

 

 01628 298080 

 

hello@gooseandberry.co.uk

________________________________________________________________________________________________________________________________________________________________

________________________________________________________________________________________________________________________________________________________________

Frequently Asked Questions

 

1) What is included within your fine dining package? 


A choice of 5 canapes, artisan bread rolls and butter, three course plated menu, tea, coffee & chocolate truffles, linen napkins and tablecloths (based on rounds of 10), chefs and kitchen assistants, uniformed waiters for set-up - reception drinks service and food service, crockery, cutlery, reception and dinner glassware, water jugs, and a complimentary catering manager & menu tasting (dependant on min. spend & availability).


2)  Can we offer our guests more than one menu option? 


This would depend on facilities available at the venue and would be subject to costs for additional equipment and kitchen support required, plus the supplement for the dish.
 


3)  My guests have dietary requirements and allergies. Can you cater for these? 


We can cater for all dietary and allergen requirements, we ask that you inform us of requirements when selecting menu choices. Where there are many dietaries, we usually suggest a dietary dish which is suitable for the majority of guest’s dietary requirements, to ensure speedy service.
 
 
4)  How do tastings work? 


We offer a complimentary tasting for wedding clients who have booked our services. These are for 2 guests subject to a minimum spend of £5000 plus vat. We can also offer a drinks pairing for clients who are interested in our drinks packages for £60 plus vat.  Our tastings take place at lunchtimes on Tuesday-Thursday, dependant on availability.
 


5)  Can you serve my drinks and do you charge cokage? 


G&B do not charge corkage for your reception fizz and dinner wines and are happy to serve these complimentary. We offer package option No.4 should you wish us to set-up a bar service for your guests throughout the day or the evening.  Alternatively, we have lots of fabulous drinks packages available.  Should you need help chilling down your drinks or would like to purchase ice, just let us know and we will be able to offer options to do so.
 


6)  Do you have drinks packages? 


We have lots of great packages listed within our brochure, from an all-inclusive cocktail bar to a pay bar. Please ask our event team for more information regarding which package is suitable for you.
 


7)  How can we secure the date? 


In order to secure the date we require a non-refundable 25% deposit of the total estimated bill.  Unfortunately we cannot hold dates unless a deposit has been received.
 


8)  When do we need to confirm final numbers and menu choices? 


You will need to confirm final number of guests and menu choices at least 3 weeks prior to the event date. Please note that numbers can go up after this point, but not down – we cannot offer a refund in cash nor good value, if guests drop out after this point.
 


9)  When is final payment date? 


Full and final payment must be made and cleared no later than 2 weeks before your event.
 


10)  Who is my point of contact up to my event date and on the day? 


Your catering manager will be introduced to you once securing your booking with us, they will be your contact during the planning process and on the day. Should there be a circumstance where your planner is unable to attend then you will be introduced to another member of our planning team beforehand.
 


11)  Can you offer planning?  


We offer a complimentary catering manager within our package who will ensure food and drink service runs smoothly. We are able to offer on the day supplier management for a small fee – this means we will liase with suppliers throughout the day and be their point of contact should there be any issues. Should you require a planner or stylist for the run up to the day, and on the day then we have many wonderful partners we can recommend, dependant on your requirements and budget.  
 


12)  Can you recommend suppliers for my event?  


Should you like a recommendation for a florist, band, production, marquee company or any other service, just let us know and we can offer you a fabulous tried and tested supplier.
 


13)  Do you have catering tent or kitchen requirements? 


Catering tent and kitchen requirements are subject to the menu choices you make and your guest numbers. Our ‘kitchen requirement’ document lists everything we require to ensure the highest standard of food service. Please ask for more details.

 

14) Do you have power requirements? 

 

Power requirements for our equipment are available for your marquee or electrical providers on request. Please ensure that the power supply (generator/house) has sufficient capacity to support the load required.

 

 

 

15) What marquee companies can you recommend? 

 

We work with a select number of local luxury marquee companies who we are happy to recommend to you, please ask your catering manager for a list of recommended suppliers. 

 

16)  Will you be able to cut and serve our cake? Our chefs are happy to cut your Wedding cake and put out on disposable platters along with paper napkins, for your guests to help themselves. We ask that you provide detailed instructions. Please note this is a complimentary service and we are not liable should any issues occur.

 

Side plates and cutlery for this can be hired at an additional charge. If you’d like to serve your cake instead of a plated dessert, we can cut and serve with garnish for a reduction of £2.50 per person, respectively.

 

 

17)  When is equipment delivered and collected? 

 

Our standard delivery and collection days are the Thursday prior to your event and the following Monday (based on weekend events). Should you not have access to your venue at these times then alternative arrangements can be made. Evening, weekend & specific timed delivery and collections will carry a supplement.

 

 

18)  What do you serve your food on? 

 

Our package is inclusive of high quality white crockery and silver cutlery, however we have a selection of earthenware and specialty plates to make the perfect addition to your event.  Please ask your catering manager for more details.

 

 

19)  Do you provide linen? 

 

We include smart white linen tablecloths and napkins (based on rounds of 10). Should you wish to have alternative colours and textures then we can provide samples. The cost to upgrade napkins is £0.70 per item and for linen it is £8 per cloth. We are able to supply different textured and patterned linen, please ask your planner for more details.

 

 

20)  Can you supply coloured glassware or special cutlery? 

 

Absolutely.  We can provide coloured glassware from £0.50 per glass and upgrade your cutlery to gold for £2 per person.  Please ask your planner for more options available and details.

 

 

21)  Do you charge for staff travel?


We offer complimentary staff travel for events 15 miles away or under. For events over 15 miles from our offices in Maidenhead clients will be charged £5 per mile, each way.  All events finishing after 12am will be subject to staff travel costs.  

 

 

22)  Do you have delivery charges for your kit and/or furniture? 

 

All events are subject to kit delivery and collection charges, which are dependent on delivery timings, quantity and location.

 

 

23)  Can you organise flowers for our buffet or canape service?  

 

Of course, let us know what you would like and we will be happy to help.

 

 

 

24)  How much evening food should we order?


This depends on a few factors including how many guests you have, your event timings and whether guests will have already eaten.  We recommend at least one snack per guest, however you may want more or to opt for a food station or graze table if you have additional guests arriving after dinner, or your guests have very healthy appetites.



25)  When do you set up? 

 

Set up time varies dependent on the start time of your event and when we can gain access to the venue. Set up the day before your event can be arranged dependant on availability, for an additional cost. Your catering co-ordinator will provide a schedule for your event which will confirm set up timings.

 

 

26)  When do your team leave? 

 

The Goose & Berry team will leave once food service has finished and we have cleared down our relevant areas.  If we are providing a bar service, then last orders are based on 11:30pm and the team will leave once the bar has been cleaned down.  Please note cleared down includes packing kit away and tidying any food or drinks related areas. Our team do not offer cleaning services.

 

 

27)  Do you collect the linen? 

 

Should you wish to keep the linen on the tables after dinner and we are not providing a bar service then we can offer a linen collection service, this is priced from £100 however may vary dependent on venue location. If we are providing the bar, we can usally remove the linen on the day of the event.

 

 

28)  What happens with the waste at the end of our event? 

 

G&B will dispose of any food waste but are not responsible for other waste including bottles/bar/table waste. On agreement, our staff will organise your waste ready for you to recycle providing you have supplied bin bags/crates etc. We can recommend a company to provide a large refuse container to be delivered temporarily for the duration of the event.


29)  Do you offer refunds? 

 

All deposits and full payments are non-refundable unless otherwise stated on our cancellation notice.

 

 

30)  Are you fully insured?

 

Goose and Berry hold full public liability insurance.  Should your venue or planner require these documents we are happy to provide on request.

 

 


 

 Contact Goose & Berry now for a full Menu & Brochure on 01628 298080


 

CONTACT US 

_____________________

FIND US

____________________

USEFUL LINKS

___________________


SUBSCRIBE 

____________________

hello@gooseandberry.co.uk


01628 298080 



Unit 23 Kingsgrove Industrial Estate

Maidenhead

Berkshire

SL6 4DP

Subscribe to our Newsletter

______________________________________________________________________________________________________________________________________________________